Civil Mediation Council Registered Mediation Provider
Resolving disputes. Preserving relationships. Avoiding the cost and uncertainty of litigation.
ProMediate is a Civil Mediation Council Registered Mediation Provider offering commercial, civil and workplace mediation throughout England and Wales. Our panel of experienced solicitor and specialist mediators is available in person, online and at short notice.
Looking for a lower-value civil mediation? Fixed-fee options may be available through the Civil Mediation Council.
- Nationwide coverage
- Fixed, transparent fees
- Mediations arranged within days
How we can help
Our mediation services
Commercial Mediation
Contract, shareholder, professional negligence and business disputes resolved without trial.
Learn moreWorkplace Mediation
Grievances, bullying complaints and team breakdown handled confidentially and early.
Learn moreProperty & Neighbour Disputes
Boundary, right of way, landlord and tenant and neighbour disputes settled sensibly.
Learn moreProbate & Inheritance Disputes
Specialist mediation for contested wills, Inheritance Act claims, executor and beneficiary disputes, trusts, estates and family wealth.
Explore specialist practicePartnership & Shareholder Disputes
Partnership breakdown, shareholder deadlock and exit terms negotiated constructively.
Learn moreOnline & International Mediation
Secure Teams and Zoom mediation, including cross-border disputes and different time zones.
Learn moreProfessional highlights
Credentials our clients rely upon
- Civil Mediation Council Registered Mediation Provider
- Experienced panel of accredited mediators
- Nationwide and online service
- International online mediation
- Fixed fee mediation available
- Commercial • Workplace • Property • Probate
Why choose ProMediate
An independent panel, chosen for judgement as much as experience.
Independence
We are wholly independent. Our mediators are appointed on merit and act impartially for every party in the room.
Experience
Solicitors, litigators and specialist workplace mediators with decades of practice in the disputes they mediate.
Accessibility
Mediations arranged quickly, at a venue of your choice or online, with reasonable adjustments available on request.
Value
Transparent fixed fees, including CMC fixed fee scheme cases, with no hidden administration charges.
CMC Registered Mediation Provider 2026
ProMediate (UK) Limited is a Registered Mediation Provider with the Civil Mediation Council.
Experience you can trust
Personal recognition awarded to our founder, Peter Causton:
- CMC Fellow 2026
- Winner — Civil/Commercial Mediator of the Year, National Mediation Awards 2018
- Winner — Mediation Achiever of the Year, Personal Injury Awards 2019
8
experienced mediators covering England and Wales.
Most mediations are completed in a single day, in person or online, on a fixed fee agreed before the appointment.
See our fixed fees →Meet our panel
Mediators you can put in front of a client
Peter Causton
Director of ProMediate (UK) Limited — Commercial, Civil & Workplace Mediator
Founder and Director of ProMediate. An experienced independent commercial, civil and workplace mediator registered with the Civil Mediation Council, with over 100 mediations conducted since qualifying in 2009.
Nichola Evans
Commercial Mediator & Solicitor
Partner and Head of Litigation at Kuits, with over 25 years of commercial litigation experience, specialising in high value contract claims across the insurance, public and health sectors.
Mark Manley
Commercial Mediator & Solicitor
An experienced mediator who has mediated hundreds of disputes, principally in commercial litigation, media, sport, intellectual property and contractual matters.
Paul Lunt
Commercial Mediator & Solicitor
A nationally renowned commercial litigation solicitor and veteran of more than 100 mediations, with a down to earth, empathetic and pragmatic style.
Other mediators are available upon request.
Areas of expertise
Mediating the disputes that matter to you
Workplace mediation
Resolve conflict before it becomes a claim
Grievances, bullying and harassment complaints, discrimination allegations, team breakdown and difficult return-to-work situations all respond well to early, confidential mediation. We work with employers, HR teams, unions and individuals.
Explore workplace mediationOnline mediation
Nationwide, without the travel
We mediate on Microsoft Teams and Zoom with secure private breakout rooms, as well as hybrid and telephone mediation where that suits the parties better. Online mediation is quicker to arrange, less expensive and just as effective.
How online mediation works
Our mediation process
Straightforward from first call to settlement
- 01
Initial enquiry
Tell us about the dispute; we propose mediators, dates and a fixed fee.
- 02
Appointment
The parties agree the mediator and sign the mediation agreement.
- 03
Preparation
Bundles and position statements are exchanged and read in advance.
- 04
Mediation
A structured, confidential day of joint and private meetings.
- 05
Settlement
Terms are recorded in a binding written agreement.
Testimonials
What our clients say
“Pro Mediate assisted in bringing to a successful conclusion a protracted and extremely contentious matter. The feedback from the clients was very positive and without the Mediator’s capable handling of the process it is unlikely that the outcome would have been as swift or as cost effective.”
Video guide
How Does Mediation Work?
Mediation provides a confidential and practical way to resolve disputes without asking a court to determine the outcome. Watch our short guide to see how the process works.
The parties appoint an independent mediator who helps them identify the issues, explore possible solutions and negotiate towards agreement. Mediation can take place online or in person. If terms are agreed, they can be recorded in a settlement agreement, bringing the dispute to an end.
Start a MediationReady to mediate?
Watch our short guide to arranging and preparing for a mediation.
Knowledge Centre
Latest news & insight
Commercial Mediation
When ADR Doesn’t Settle: Failed Early Neutral Evaluation and the Costs of Trying
The High Court has considered what should happen to the costs of an Early Neutral Evaluation which did not achieve its intended result — and why penalising part…
ADR News
10 Types of Dispute That Are Particularly Suited to Mediation
Some disputes need to be decided by a judge. But there are others where deciding the legal issue may not actually solve the underlying problem. Here are ten typ…
ADR News
10 Major Disputes That Settled Through Mediation – and Some You May Never Have Heard About
Trials produce judgments which remain in the law reports for decades. Successful mediations usually produce the opposite: a settlement, confidentiality and the …
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Looking for Consumer ADR?
ProMediate also provides independent Alternative Dispute Resolution for eligible consumer complaints through our dedicated Consumer ADR service.
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Stay informed
Receive practical guidance, mediation news, dispute resolution insights and updates from ProMediate.
- Commercial mediation
- Workplace mediation
- ADR developments
- Practical dispute resolution guidance
By subscribing you agree to receive ProMediate's email newsletter and updates. Usually monthly. You can unsubscribe at any time. See our Privacy Policy.
Ready to resolve your dispute?
Our experienced mediators help businesses and individuals resolve disputes quickly, confidentially and cost-effectively.