Areas of expertise
Public Sector
Local authorities, NHS organisations, housing associations and other public bodies.
Introduction
Public bodies face pressures that private organisations do not: constrained budgets, public scrutiny, statutory duties and an expectation that they will behave reasonably towards residents, patients and tenants.
Disputes range from procurement and contract disagreements with suppliers, to service and community disputes, to internal workforce issues.
What we cover
- Local authorities
- NHS organisations
- Housing associations
- Other public bodies and agencies
- Procurement, contract and service disputes
Why mediation?
Litigation involving a public body is expensive, public and slow, and often leaves the underlying relationship — with a supplier, a tenant or a community — unrepaired.
Mediation is consistent with the public sector's commitment to proportionate dispute resolution and to using public money responsibly.
How ProMediate can help
We work with local authorities, NHS organisations, housing associations and other public bodies, and understand delegated authority, committee approval and the need for a settlement that can be justified afterwards.
We plan the day so decision-makers with authority are available, and we draft settlements that respect governance requirements, transparency obligations and any necessary reporting.
Why choose ProMediate?
An experienced panel
Barristers, solicitors and senior professionals who have mediated across the full range of commercial, civil and workplace disputes.
CMC Registered Provider
ProMediate is a Civil Mediation Council Registered Mediation Provider, working to recognised professional and complaints standards.
Nationwide coverage
We arrange mediations throughout England and Wales, at a venue convenient to the parties or at our own arranged rooms.
Online and face to face
Full online mediation on Teams or Zoom, hybrid sessions and traditional in-person days — whichever suits the dispute.
Flexible appointments
Evening, weekend and short-notice appointments are available, and most mediations can be arranged within two to three weeks.
Confidential throughout
The process is private and without prejudice. Nothing said in the mediation can be used later if the matter does not settle.
Commercial and pragmatic
We focus on outcomes that work in practice — payment terms, future arrangements and clean settlements — not on winning arguments.
Frequently asked questions
- What if the settlement needs committee approval?
- We build that in, agreeing terms subject to approval with a clear timetable, so the day is not wasted waiting for a decision.
- Can several bodies take part?
- Yes. Multi-party public sector mediations are common and we will structure the rooms and timings accordingly.
- How quickly can a mediation be arranged?
- Usually within two to three weeks, and faster where the matter is urgent.
Request a mediation
Request a mediation, ask for a quotation or speak to our team about this dispute. Tell us briefly what has happened and we will suggest suitable mediators, available dates and a fixed fee — usually within one working day.