Skip to main content

Property Disputes

When Neighbours Want Different Things From Their Land: Why Mediation Matters

By Peter CaustonPublished 6 min read

Barrister, Civil and Commercial Mediator · Director of ProMediate (UK) Limited

Share LinkedIn Email
Illustration of neighbouring tourism and agricultural land uses, showing a glamping site beside farmland with a bird scarer
Illustrative image: competing tourism and agricultural uses of neighbouring land.

Neighbour disputes are sometimes portrayed as arguments about hedges, fences or a few inches of land. In reality, some of the most difficult disputes arise because neighbours want to use adjoining land in fundamentally different ways.

A recent case reported by The Telegraph provides an unusual example of just such a conflict: the competing interests of a campsite business seeking peace and quiet for its guests and neighbouring agricultural land where noisy bird-scaring equipment was being used.

When a neighbour dispute escalates

As reported by The Telegraph on 24 September 2026, Norfolk campsite operator Nigel Marsh complained that gas-powered bird scarers on neighbouring land were disturbing guests at his glamping business. The court heard that he had initially pursued a complaint through the local authority but later interfered with two of the devices.

Mr Marsh admitted criminal damage. At Norwich Crown Court he received a 12-month conditional discharge and a four-year restraining order and was ordered to pay costs and a victim surcharge.

The criminal proceedings concerned that conduct. They should not be treated as determining who was right or wrong about every aspect of the underlying disagreement between the neighbouring land users.

For mediation purposes, it is the conflict which preceded the criminal case that is particularly interesting.

Different businesses, different needs

A farmer or other rural land user may have an operational reason for protecting crops from birds.

A neighbouring campsite or holiday business has a very different commercial objective. Its customers may be paying precisely because they want tranquillity, countryside and an escape from noise.

The same piece of countryside can therefore have very different economic significance to different people.

For one business, noise-producing equipment may form part of operating the land. For another, repeated loud noise may threaten the very product it is selling.

That is an interests problem, not merely a positions problem.

Competing uses of land

Rural and semi-rural land can now support an increasingly diverse range of activities: farming, residential occupation, tourism, leisure, hospitality, renewable energy, equestrian activities and other commercial enterprises.

Those uses do not always sit comfortably together.

Similar conflicts can arise from farm machinery operating early in the morning, deliveries, wedding venues and music, access roads, parking, smells, lighting, holiday accommodation, dogs, drainage, trees and vegetation.

Litigation generally asks:

“Who has the legal right to do what?”

Sometimes that question has to be answered by a court.

Mediation can ask an additional question:

“What does each side actually need in order to continue using its property or running its business?”

Positions versus interests

Imagine two neighbouring businesses adopting these positions:

““The bird scarers must go.””

and:

““I am entitled to use bird scarers.””

There may be very little room between them.

But the underlying interests might instead be:

““I need to protect my agricultural operation.””

and:

““I need my guests to be able to enjoy their accommodation without unacceptable disturbance.””

Once a dispute is expressed in those terms, there may be considerably more scope for discussion.

That does not mean that a compromise will always exist, nor does it suggest any particular solution would have been appropriate in this case.

But mediation can explore possibilities which litigation is often poorly equipped to provide: timing, frequency, positioning of equipment, advance notification, seasonal arrangements, alternative methods, screening or agreed mechanisms for dealing with future complaints.

Why neighbour disputes escalate

Neighbour disputes have a particular capacity to become personal because the parties cannot simply walk away from one another.

The source of the disagreement may literally be visible from the kitchen window or encountered every morning when somebody goes to work.

A relatively modest disagreement can consequently develop a history. Complaints are made. Letters are exchanged. Incidents are recorded. Solicitors become involved. Each new event is interpreted through the prism of everything that has happened before.

Eventually, the dispute may cease to be solely about the original problem.

That is precisely why early intervention can be valuable.

Mediation before positions become entrenched

Mediation does not require either party to surrender their legal rights, and the mediator does not decide who is right.

Instead, it provides a confidential environment in which neighbours can identify what is actually causing the problem, understand the interests underlying each other’s positions and investigate whether a practical arrangement is possible. Our property and land disputes and commercial mediation services are built around exactly that approach.

That can be particularly valuable because the relationship between neighbouring landowners often has to continue long after the immediate dispute has ended.

A court can determine legal rights and grant remedies. What it cannot easily do is design the day-to-day working relationship between two neighbours for the next ten years.

The parties themselves are often better placed to do that.

Mediate the interests, not just the dispute

The Norfolk case is an unusual example, but the underlying problem is commonplace.

As competition between residential, agricultural, leisure and commercial uses of land increases, neighbouring owners and businesses may have very different objectives for the same environment.

The question need not always begin with:

““Which of us is right?””

Sometimes the more productive questions are:

““What do you need from your land?””
““What do I need from mine?””

and:

““Is there a practical arrangement which allows us both to use our properties?””

That is where mediation can be particularly effective.

This article is for general information only and does not constitute legal advice. The factual background is based upon publicly reported court proceedings, including reporting by The Telegraph on 24 September 2026. The criminal proceedings concerned the admitted criminal damage and should not be understood as determining the merits of every aspect of the underlying dispute between the neighbouring land users. The featured image is illustrative only and does not depict the actual parties, properties or equipment involved.

Neighbour disputesPropertyRural landCommercial mediationInterests
Peter Causton, commercial and civil mediator and Director of ProMediate

About the author

Peter Causton

Director of ProMediate (UK) Limited — Commercial, Civil & Workplace Mediator

Founder and Director of ProMediate. An experienced independent commercial, civil and workplace mediator registered with the Civil Mediation Council, with over 100 mediations conducted since qualifying in 2009.

View Peter’s profile

Peter Causton

Barrister, Civil and Commercial Mediator

Director of ProMediate (UK) Limited

Published:

© 2026 ProMediate (UK) Limited. All rights reserved.

Share LinkedIn Email

Newsletter

Stay informed

Receive practical guidance, mediation news, dispute resolution insights and updates from ProMediate.

  • Commercial mediation
  • Workplace mediation
  • ADR developments
  • Practical dispute resolution guidance

By subscribing you agree to receive ProMediate's email newsletter and updates. Usually monthly. You can unsubscribe at any time. See our Privacy Policy.

← Back to the Knowledge Centre

Newsletter

Stay informed

Receive practical guidance, mediation news, dispute resolution insights and updates from ProMediate.

  • Commercial mediation
  • Workplace mediation
  • ADR developments
  • Practical dispute resolution guidance

By subscribing you agree to receive ProMediate's email newsletter and updates. Usually monthly. You can unsubscribe at any time. See our Privacy Policy.

Neighbour or property dispute?

ProMediate provides mediation for neighbour, property, boundary and commercial disputes. Mediation can take place before proceedings are issued or while litigation is already underway. The objective is not to decide the dispute for the parties, but to help them explore whether they can reach a practical and binding resolution themselves.